Turn Product Returns into Revenue
From B-stock to used inventory, we help you build a profitable recommerce business.
Join the €300B secondary market and stop writing off your assets.
Ready to explore? Calculate your potential revenue and start with a free 30-minute assessment.
The Cost of Inaction
While you’re figuring out what to do with returns, the recommerce economy is already happening.
Here’s what that’s costing you right now:
Revenue Leakage
Third-party resellers are already selling your products at a discount. You don’t see a cent, a customer, or a data point. The value you created is being captured by others.
Brand Dilution
When you don’t control your product’s second life, someone else controls your brand perception. Uncontrolled discounting and low-quality repairs erode what you’ve built.
Depreciating Assets
Every day, products sit in your warehouse without a path forward, and they lose value. Returns and B-stock are assets, but only if you have a system to capture that value.
Regulatory Exposure
ESPR mandates durability standards. CSRD requires reporting on reuse and recovery. The Right to Repair Directive is opening spare parts access. Compliance is coming, recommerce is the lever to comply.
These Companies
Turned Returns Into Revenue
They’re not experimenting.
They are operating at scale and capturing value everyone else is leaving on the table:
Millions of Devices Refurbished
DEUTSCHE TELEKOM Returns through trade-ins, contract renewals, and drop-offs. Certified partners handle diagnostics and repair. Devices re-enter as certified refurbished units.
BUSINESS OUTCOME: Refurbishment integrated into customer lifecycle management – secure reliable operations for customers.
Brand-Run Buy-Back
TCHIBO Customers return coffee machines, receive store credit, creating steady inflow. Devices refurbished and resold. Tchibo keeps control of quality, pricing, and the customer relationship.
BUSINESS OUTCOME: Recommerce as a brand-controlled portfolio extension that drives loyalty and repeat purchases.
90% Component Reuse
CANON Industrial-grade remanufacturing at their Gießen facility. Up to 60% lower CO₂ emissions. Products restored to like-new quality standards through a certified partner network.
BUSINESS OUTCOME: Refurbishment industrialized as a scalable process to raise margin through less material use.
94% Reuse Rate
JUNGHEINRICH Standardized 6-step refurbishment for industrial trucks at a dedicated 5,000 sqm facility. End-of-life equipment transformed into premium refurbished assets.
BUSINESS OUTCOME: B2B refurbishment to grow new customer base alongside traditional new equipment sales.
What’s your Recommerce
Revenue Potential?
Choose your category and enter your annual product revenue.
We’ll estimate the recoverable value from returns and B-stock.
Is Recommerce the Right
Move for Your Business?
In a focused 30-minute call, we assess your readiness across five areas,
and give you a straight answer.
- Product Fit: Are your products worth more refurbished than written off?
- Return Volume: Do you have enough flow to make a closed loop financially viable?
- Margin Potential: What recovery rate can your portfolio realistically achieve?
- Operations: Do you have the infrastructure, or do you need a partner model?
- Strategic Fit: Does this support where your business is heading in the next three years?
What you leave with:
- A clear verdict, viable or not, based on your actual portfolio, not generic benchmarks.
- The one bottleneck holding you back, and whether it’s fixable or structural.
- A concrete next step: a pilot scope, a partner recommendation, or an honest alternative if now isn’t the right time.
30 min
✓If recommerce isn’t right for you,
we’ll tell you
✓If you have a real opportunity,
we’ll show you how to capture it
Learn More with our Experts
Get the Full Recommerce Playbook
19 pages of data, case studies, and the playbook leaders are using to turn returns into revenue.
✓ $335B market opportunity breakdown.
✓ Case studies from Deutsche Telekom, Canon, Tchibo, Jungheinrich.
✓ 5 success factors and 5 traps to avoid.
✓ Step-by-step implementation framework.
Download Free
Instant PDF, no follow-up calls.
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