Urban traffic development presents city planners, citizens and companies with enormous challenges. We have teamed up with K/W Automotive to come up with a possible solution – flexible, light weight and ready for individual branding.
We finally made Alex to tell us about his New York teaching experience from earlier this year. Highly motivated by the recent outcome, he found time for a post.
While everyone is guessing for the future, we have rummaged in our drawers and found a few concepts that we would assess differently from today's perspective than a few years ago ...
It is well known that the Las Vegas CES is all about new trends, the newest technologies and the most mind-blowing innovations. That is why our colleagues Karel and Patric stopped by to find out which trends are worthwhile as well as what we will be seeing during this year.
Our colleague Tanja Kruse Brandao celebrated 50 years of internet and 20 years Hasso Plattner Institute. She was inspired, but also thoughtful, by the Jubilee Conference in Potsdam. Here is her report:
It is crucial to stay flexible in an early project stage and to get as many feedbacks as possible. Vinay explains how to avoid the investment bias and lead the project with verbal prototyping to success.
This year Mariana had the opportunity to travel to Toronto and take part in the 12th annual edition of the Service Design Global Conference (SDGC2019). Here’s her personal recap.
In the spirit of the House of Beautiful Business, this is not a retrospect like any other but a collection of highlights to read and watch. Cause what could we do better with our numerous impressions than to put them into action and pass them on?!
This is not an article about Superman and Wonder Woman neither about the Joker or Batman. This is an article about our everyday superpowers at INDEED.
During summer Johanna went abroad to work with our colleagues in New York. Here we go with her personal reflection about her month in the US.
One of our colleagues joined an innovation and entrepreneurship program in collaboration with various international practitioners in Jordan. Find here is personal recap.
It’s pretty hard to imagine the hospital of the future… Lucky us, we can ask the husband of our colleague Isabel to give us some insights on medical facilities of the future.
Almost 60 million people in Europe report unspecific anxiety states. Some of them even become seriously ill and needed to be treated. What if technology could guide us to deal constructively with our own insecurity and thus show us a way out of the vicious circle?
Fascinated, we watch the rise and fall of the unicorns and ask ourselves what this has to do with the customer in general, existing business models and new solutions.
November is coming and we are looking forward to Lisbon, the House of Beautiful Business where we will reconnect with old and new friends. With a retrospective and from a personal point of view this time Stefanie creates upon us the desire about the expected rendezvous.
The „Joy in Tech” keeps us going. And this is the spirit we shared with you and the fellows of the Beautiful Business tribe. Together with the Business Romantic Society we co-hosted the Chamber of Beautiful Business at the VITRA showroom in Hamburg on September 10th, 2019. And it was a pleasure!
How artificial intelligence could help us master the complexity of the world – as long as one does not want to emigrate to Mars. A new edition of Karel’s column for PAGEonline now available in English.
We design more than products. And our HQ is in Germany. That said, it comes natural to start a white paper series on Service Design in German language. Doesn't it?!
Lately I was asked by a German blog about the necessary mindset changes of Hamburg's companies towards the path of innovation. Interesting questions lead to this summary in English.
At Indeed we strongly believe that we have the mission to build future innovators, that is why together with our colleagues from TOI we held our first ‘Design Thinking 4 Kids’ workshop, where we encouraged their curiosity and empathy in design while doing some fun and imaginative prototypes.
In a world of constant change, companies need to adjust and evolve to meet the ever-changing needs of their consumers. One way of doing it, is finding innovation in your daily tasks. But how can we be innovative and launch the next mind-blowing product to the market?
Meet the newest player in the beauty market: A medium-sized industrial coating specialist who makes sunscreen intelligent and solves even the most challenging overlay.
Will we have smart beds which exercise and rejuvenate us while sleeping? Following our article about how our future sportive experience will be like, Mariana and Isabel take us 5 and more years ahead from now giving us a glimpse on what to expect.
How has our experience of exercising changed over the years? Our colleagues Mariana and Isabel took a trip back to the past, present and future of sports to show us a broader panorama about the future that lies ahead in the training area.
In the new edition of his PAGE column, Karel abandons the received idea that Ai is a project for IT departments only and shows how we can design for humans with Ai.
At VDID Newcomers’ Award 2019 in Cologne, Tanja had the pleasure to speak about how service design affects current marketing methods and to advocate for the interdisciplinary collaboration of design, marketing and engineering.
Digital Kindergarten, this year’s playground for professionals was a blast! We were partner, had a keynote and a booth, where we mix and mingle the digital and analog world.
Matthias Mazur is not only our valued colleague, but a performer. As a member of "Meet the Monsters" he is regularly on stage and spontaneous. Whether this makes him a better creative, we wanted to find out in an interview.
In the new edition of his PAGE column Karel describes the forms of cooperation between man and machine - and the important role design plays.
How will we work in the future? How will we acquire new knowledge or try new roles out for ourselves? Our illustration talent Florian has a vision:
Sure, everyone knows what venture capital is. But what is Venture Client? On Thursday Gregor Gimmy was a guest at the afterwork talk of our colleagues from TOI. For many years, he was head of the BMW Startup Garage - today, he brings established companies together with fresh start-ups.
We asked ourselves in a recent project for a German research group how to push effortlessly. Anyone who already had the unwieldy experience of pushing prams can perhaps imagine how difficult it is to transport several infants in a massive pushchair.
In his second column on Design and Artificial Intelligence Karel Golta wonders how designers can make usable AI-processed data.
Karel went to San Francisco - not just for fun, but to bring us new ideas and attend IBM's #think2019
Karel starts a new column for PAGE online: On the future of design in the age of artificial intelligence. Find here the translation of his first strike.
We tend to ignore the small warnings of our body in everyday life. Or how can it be explained that many employees get sick the moment their holiday begins? Or that depressive states and low-spirited phases become as ordinary as a cold? We concieved a solution for that...
We invited you to an energetic start into the week & a discussion about innovation. || Monday, 04. February 2019 | 8:30 – 11:00 | BlueRoom, Schopenstehl, 20095 Hamburg
Everyone is afraid of the transparent citizen, but in the # 10yearchallenge they go along? We are thinking about human behavior and how it amuses a learning machine than us.
There is no better way to start the new year than having a get-together in your own home! At INDEED we did something else than a normal New Year's reception. Read here what our Design/Ding (our favoured design) is.
Meet our dear colleagues: Every few weeks we introduce someone else, always with three recurrent questions but always with new answers.
Here's how to make seasonal small talk without mentioning the weather—just in time for the holiday cocktail party frenzy.
How do you redeem your updated brand promise with a new product line? Our client, keeeper, is demonstrating this with his current range of kitchens products, and shows how sophisticated design coupled with the courage to innovate can create customer proximity and loyalty.
Today we like to tell you more about our voluntary work for the next generation litter basket for New York City.
Let us introduce you to "Solid Impact" and a possible future of excellent choices. Our concept showcases sustainability in several facets and is part of our work for the PAGE theme special "AI and Design".
Our TOI-colleague Michael Leitl explains, why we don’t have to be afraid of AI but must fear the users. And thus, forms the conclusion of our blog series "Fear vs. Optimism".
Seriously, are people afraid of AI? Right now it feels like a trend, says Tommaso and contributes his answer to Andreas central question of the current blog series: “How can we take the fear away from people when it comes to AI?”
Join the German service design community to watch and discuss videos from SDGC on November 30th in Hamburg.
For the third time Karel was a resident. The colleagues from TOI made for the first time their contribution to the packed program. Read now, what you have missed and why you should join next year…
After several days of people talking about sketchnotes, attending the WUDHH workshop and training, I like to encourage everybody to start. Start taking sketchnotes today!
We continue with our series. This time Andrea interviews Heiko about how to spread optimism instead of fear facing AI.
As Andrea continuous to change the widespread fear of AI into optimism, today Karel has his say about this topic.
In my article 'Digitization and AI in 2 Worlds', I recently asked how we can rid the masses of fear and spread optimism. After Steffi has shared her ideas with us, also Minjoo thought about that and finds an elaborated answer.
We all attend meetings, lectures or lessons. And we all take notes while listening. But how difficult is it to find something among all of those quick notes later on? And how hard is it to explain them to someone else?
As written in my recent article 'The 2 worlds of digitization and AI’, I would love to change the widespread fear into optimism. So I seeked my colleagues’ ideas on how to achieve this. As always, I could rely on Stefanie, who was the first to write down her thoughts. Her approach: a new Age of Enlightenment.
My life wont't be ruined by Instagram. Stefanie advocates curated content instead of exit, when social media threatens to disturb peace of mind.
This essay is based on the fireside chat happened on 27th Sep.*
The triangle of design, art and technology is the ideal place to discuss and spend the evening together. Many thanks to Minjoo Cho, Roman Lipski and Christian "Mio" Loclair. Your lectures made the evening special.
Join us at the House of Beautiful Business in Lisbon before and during Web Summit for meaningful conversations about technology and humanity. The House will serve as salon, stage, and sandbox for people who are keen on rehumanizing business in a playful and intimate setting.
There is no larger gap than the one between expert knowledge and broad public opinion concerning AI. While some immerse themselves in the ever new possibilities enthusiastically, the rest is painting out horror scenarios. When will the general public finally get the chance to become part of the digital optimism?
"It's not about blah-blah, it’s about the honesty and trust of your brand in the product!" Incremental design updates do no brand any favour, Heiko Tullney suspects. Let's talk to him about the innovative strength of established brands and about the supreme discipline of strategic branding.
Will artificial intelligence replace us? Or will we finally have time for what makes us human, thanks to intelligent machines? We want to ask these and other questions about artificial intelligence during our fireside chat on the 27th of September.
One ear in, out on the other: Why do our eyes sometimes understand more than our ears?
'Nothing good has ever been written in a large room,' said award-winning historian David McCullough, who used to work in a shed on Martha's Vineyard. May be, but it is possible to innovate and design in large rooms excellently and also awarded. So what do designers do better than others in terms of deep work?
The Internet of Things (IoT) comes to our offices. Every month it sneaks closer into and establishes further in our workplace. On the good side, it connects us worldwide and transforms not just the technological landscape but also how we work. On the bad side, it can turn our company into a dreaded panopticum.
Is it the summer break or me that currently the social media feeds show one curiosity after another and trend and counter trends emerge particularly clearly?
No rock, no roll or rather: no innovations, no development and without humans no useful innovations. So, why is AI primarily seen as either black or white and not in context?
The sixth generation of the Hilti toolbox received a Red Dot Award. The well-known brand icon was redesigned as part of Hilti’s efforts to revise its brand.
Dr. Thomas Abrell was one of our speakers at the Service Design Day on June 1st. Afterwards he kindly answered our ‚3 questions to...’ about Smart Mobility, AI and digital transformation in general.
Successful design processes start with meaningful user research. But how do you anchor the results and knowledge in the entire team?
Roman Schöneboom was one of our speakers at the Service Design Day on June 1st. Afterwards he kindly answered our ‚3 questions to...’
What happens at the end of your Design Process? “Iteration!”, you might call out.
On June 1st, we celebrated Service Design Day* in cooperation with ServiceDesignNetwork and support from the SDN German Chapter!
Recap: Event NYC, 18/05/17 “Innovation Drivers – An idea requires momentum in order to move”.
Last month I visited Helsinki to attend a wonderfully organized event on “The evolving role of Service Design” with professionals from different backgrounds.
The Guided Cooking Test with Ronny Loll aka Battle of the food processor (Thermomix vs. Monsieur CuisineConnect) was the final assessment of user experience and design after 18 months of development and intensive cooperation between Hoyer and INDEED.
On June 1st, we celebrate Service Design Day*! Worldwide service design enthusiast and explorer spread the word that creating meaningful services will boost your business in the digital age.
In our ever-competitive world, we routinely hear that good is no longer enough.
Join us for an evening about the future of innovation driven by design and the right mindset in New York City: May 17th, 2018 from 6-10 pm at SAP Next-Gen 10 Hudson Yards.
Long ago, I was mesmerised by a collection of art pieces. They looked so realistic that I wondered what the point is of copying the real objects in such fidelity.
Why we should invest in AI and smart devices, or at least think about it ... before we are old and frail.
"Then the eyes of the blind shall be opened, and the ears of the deaf unstopped" Isaiah 35: 5
(warning: this may also help you live a better life)
Our new colleague Jessie contemplates patience and the lack of it nowadays…
We're headed to SXSW in Austin from March 9-18 to discover the future of technology, culture and society. Meet us there to reflect together on a week of inspiration.
What can design contribute to innovations that serve pleasure, desire and satisfaction? The answer came in January / February at the iF Design Exhibition and found its conclusion with a special evening event on Valentine's Day.
"Design is deeply understanding people. Innovation is anticipating their needs." (Mauro Porcini)
We usually refer to money to evaluate our wealth and so to measure how rich or poor we are. But is that the philosopher's stone?
From January 9-12, 2018 Las Vegas becomes once again the “THE GLOBAL STAGE FOR INNOVATION”. Meet us at the hotspot of tech.
Today, I would like to introduce a term called “Computational Design” and its relevant research: Computational design is the application of computational strategies to the design process.
We're always in motion, but this time it has even more momentum: we're moving to a new office location at the end of the year.
Visits to Visom and World Usability Day - Recently I have had the pleasure of giving speeches at two interesting events: Viscom in Düsseldorf on the subject of ‚We Connect’ relating to innovation, inspiration and information; and World Usability Day in Hamburg on the topic of ‚Inclusion through User Experience’.
A letter to my network – originally published on LinkedIn. Just stop for a minute, inhale, exhale. When was the last time you asked yourself: where does my personal and business inspiration come from?
Let’s talk about art and artificial intelligence, about great ideas and their implementation, about setbacks, new foundations and the essence of an experience - or simply: our project for the House of Beautiful Business in early November in Lisbon.
17 Sustainable Development Goals have to be achieved by 2030. While the smartest brains on this planet contribute to the agenda, we like to source the wisdom of the crowd at this year’s House of Beautiful Business in Lisbon.
The advice of David Gram, who enthused the audience of this year’s Design Research & Design Strategy Conference with his Lego Best Case, was not the only one which inspired the participants.
Join us at the House of Beautiful Business in Lisbon before and during Web Summit. It’s a pop-up community for meaningful conversations about technology and humanity. The House will serve as salon, stage, and sandbox for people who are keen on rehumanizing business in a playful and intimate setting.
Last Thursday another of our popular Business Talks took place - finally again. This time we tried out something new and so the event did not take place as usual, in the evening at the Brahmskontor, but as a breakfast session in the Blue Room in Hamburg’s Kontorhausviertel.
Recently, I was invited to visit the Deutsche Flugsicherung (DFS; German Air Traffic Control), to exchange thoughts on future business scenarios, the rise of drones, and innovation for the year 2040 and beyond.
While working for Titan, the global leader in the Airless Spray Technology market, we delivered a powerhouse solution, and one that is particularly high-end for this industry - the POWRBEAST!